• Effective Date: [January 2025]

    Lemon Lime Cleaners LLC ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services on lemonlimecleaners.com ("Site"). By using our Site and services, you agree to the terms outlined in this Privacy Policy.

    1. Information We Collect

    We collect the following types of information to provide you with our housecleaning services:

    • Personal Information: This may include your name, email address, phone number, home address, payment details, and any other information necessary to provide our services.

    • Service Details: We collect information regarding the services you request (such as cleaning preferences, property size, frequency of service, etc.).

    • Payment Information: We collect payment details (such as credit/debit card information) through secure third-party payment processors for billing purposes.

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and deliver the services you request (housecleaning and related services).

    • Process your payment for services.

    • Communicate with you regarding service bookings, scheduling, and customer support.

    • Improve our services and customer experience.

    • Comply with legal obligations (such as accounting, tax reporting, and legal claims).

    3. How We Protect Your Information

    We are committed to maintaining the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. Our payment processing is handled by trusted third-party providers with industry-standard security practices.

    4. Sharing Your Information

    We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers (such as payment processors) to facilitate the services we offer. These third-party providers are obligated to maintain the confidentiality of your data and use it only for the purposes of processing payments or assisting with the delivery of services.

    We may also share your information if required by law, such as to comply with legal processes or to protect our rights, property, or safety.

    Customer data is not shared with 3rd parties for promotional or marketing purposes.

    Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

    5. Cookies and Tracking Technologies

    Our website may use cookies or other tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about how you use our services. You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to fully use some features of the site.

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

    7. Messaging Terms and Conditions

    By providing your phone number and agreeing to receive texts, you consent to receive text messages from Lemon Lime Cleaners, from 702-703-4044 regarding . Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 702-703-4044 or sales@lemonlimecleaners.com. Mobile opt-in information is never shared with third parties.

    8. Your Rights

    You have the right to:

    • Request access to the personal data we hold about you.

    • Request the correction of any inaccurate or incomplete data.

    • Request the deletion of your personal data, subject to legal requirements.

    • Opt-out of marketing communications by utilizing the unsubscribe button on any of our sent correspondence.

    To exercise any of these rights, please contact us at http://www.lemonlimecleaners.com/contact.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website and indicate the effective date.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

    http://www.lemonlimecleaners.com/contact

  • Effective Date: January 2025

    Welcome to Lemon Lime Cleaners LLC ("we," "us," or "our")! By using our website located at lemonlimecleaners.com ("Site") and the services we offer, you ("you," "the client," or "customer") agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully.

    1. General Terms of Use

    By accessing and using our Site or using any of our services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of the terms, you must not use our Site or services.

    2. Services Provided

    [Your Business Name] offers professional housecleaning services, including but not limited to:

    • General House Cleaning

    • Deep Cleaning

    • Move-In/Move-Out Cleaning

    • Post-Construction Cleaning

    • Specialized Cleaning (e.g., windows, carpets, etc.)

    Our services are designed to meet the needs of both residential and commercial properties. Please contact us for a detailed list of all available services.

    3. Licensing, Insurance, and Bonding

    We take pride in offering our clients the highest level of trust and professionalism. [Your Business Name] is a fully licensed, insured, and bonded housecleaning business. This means:

    • Licensed: We are properly registered with relevant authorities, ensuring that our business complies with all local laws and regulations.

    • Insured: We carry comprehensive insurance to protect against accidents, injuries, and property damage that may occur during the course of providing services.

    • Bonded: We have a bond in place to provide additional protection in the unlikely event of property damage or theft, offering you peace of mind when entrusting us with access to your home or business.

    These qualifications demonstrate our commitment to providing safe and reliable services. We take every precaution to ensure the highest standard of care and professionalism when working in your property.

    4. Use of SMS Communication

    At Lemon Lime Cleaners, we are committed to protecting the privacy and security of our clients' personal information. By engaging with Lemon Lime Cleaners, clients implicitly consent to receiving SMS messages from our business for scheduling, appointment reminders, service updates, and other relevant communications. This communication is intended to enhance customer service and streamline interactions. Clients may opt out of SMS communication at any time by replying “STOP” to any message or contacting our support team directly.

    Third-Party Service Provider (Grasshopper)

    To facilitate SMS and phone communication, Lemon Lime Cleaners utilizes the third-party service Grasshopper. Clients’ names and phone numbers will be securely stored and processed through Grasshopper, in accordance with Grasshopper’s Privacy Policy. Lemon Lime Cleaners is not affiliated with Grasshopper and does not control their privacy or data security policies. We encourage clients to review Grasshopper’s Privacy Policy for further details on how their information is handled by the service provider.

    Confidentiality & Security

    We prioritize client confidentiality and will never sell, share, or disclose personal information to unauthorized third parties. Client data will only be used for legitimate business purposes, such as scheduling and service-related communication.

    By continuing to use our services, clients acknowledge and accept this SMS Policy.

    5. Booking and Service Expectations

    To schedule a cleaning service, clients must submit a booking request through our Site, providing all required details. We will confirm your booking and provide an estimated time and price for the requested services.

    Please note that:

    • Service Scope: The specific cleaning services to be provided will be outlined during the booking process. Additional services requested during the cleaning may incur additional charges.

    • Client Responsibility: You are responsible for ensuring that access to the property is granted and that any pets, valuables, or hazards are properly managed before our team arrives.

    5. Payment and Billing

    • Payment Methods: We accept payments through secure online payment processors, including credit/debit cards and other methods outlined on our Site.

    • Pricing: Our pricing is based on the scope of services provided. You will be notified of the total cost before your service begins.

    • Late or Bounced Payments: A late fee of $50 may be applied to payments not received by the due date.

    6. Limitation of Liability

    While we take great care in delivering our services, there are certain limitations to our liability:

    • Property Damage: While we are insured and bonded, we are not responsible for any pre-existing damage or conditions in the property that may be worsened during the cleaning process. Our team will always exercise caution and care, but we cannot be held liable for damage to fragile or valuable items that are not disclosed at the time of booking.

    • Accidental Injury or Damage: We are not liable for injuries to persons or damage to property that occur as a result of the client failing to disclose important details (e.g., hazards or unsafe conditions) or violating any safety instructions.

    Our liability will be limited to the total amount paid for the service in question, and we will not be liable for any consequential, incidental, or special damages arising from the cleaning services provided.

    7. Cancellations and Rescheduling

    • Cancellations: You may cancel or reschedule your appointment at least [Insert Time Period, e.g., 24 hours] in advance. Cancellations made after this time may incur a fee.

    • Rescheduling: If you need to reschedule, please notify us at least [Insert Time Period] before your scheduled service.

    8. Confidentiality

    We are committed to respecting your privacy. All personal information shared with us for the purpose of booking and providing services will be handled in accordance with our Privacy Policy.

    9. Prohibited Uses

    You agree not to use the Site for any unlawful purposes or in ways that may damage, disable, or impair the Site or interfere with others' use of the Site. You also agree not to upload or transmit any harmful or malicious content (e.g., viruses or malware).

    10. Changes to Terms and Conditions

    We may update these Terms from time to time to reflect changes in our services, business practices, or legal obligations. When we make updates, we will post the revised Terms on our Site and indicate the effective date. It is your responsibility to review these Terms periodically for any changes.

    11. Governing Law

    These Terms are governed by and construed in accordance with the laws of Las Vegas, Nevada, USA, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Las Vegas, Nevada, USA.

    12. Contact Information

    If you have any questions regarding these Terms, please contact us at:

    Https://www.lemonlimecleaners.com/contact

  • Lemon Lime Cleaners provides cleaning service appointment confirmations, delivery status updates, customer support, and promotional offers to customers in the Las Vegas & Henderson area. Users opt-in to SMS via our website booking form at https://www.lemonlimecleaners.com or by texting a keyword to our business number. Message frequency varies, but users may receive up to 4 messages per month. Message and data rates may apply. Text HELP for help or contact us at support@lemonlimecleaners.com or call 702-703-4044. Text STOP to unsubscribe at any time. See our full privacy policy and terms & conditions at https://www.lemonlimecleaners.com/privacy-policy-tcs.

    • Customer data is not shared with 3rd parties for promotional or marketing purposes. No consumer data will be transferred to external organizations. This applies even if consent is given.
    • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.


    Messaging Terms and Conditions
    • By providing your phone number and agreeing to receive texts, you consent to receive text messages from Lemon Lime Cleaners, from 702-703-4044 regarding account notification, customer care, delivery notification, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 702-703-4044 or support@lemonlimecleaners.com. Mobile opt-in information is never shared with third parties.